If the local cable company’s customer service phone help line always has “longer than expected” hold times, when does it ever have “shorter than expected” hold times?

If you know someone obsessively checks his e-mail on their iPhone, should you be insulted when he fails to answer your e-mail in a timely manner?

Consumer electronics companies sheath their products in vacuum-sealed packaging that are impossible to open. Why are they so afraid of us using their products?

I am married with a house. Why do I see so many ads for online dating sites and cheap mortgages?

Should I be happy that I see those ads? It means Internet advertisers still have no idea who I am.

As my number of Facebook friends inevitably expands, with second and third-tier acquaintances and complete strangers joining my network (I am too nice to deny them), doesn’t the value of my “social graph” decline?

If every Facebook user routinely says they ignore the ads on the site, how has the company become so valuable?

If Internet supremacy is inherently ephemeral as Yahoo, AOL and
innumerable other companies have all demonstrated over the last decade why isn’t their inevitable declines baked into the stratospheric valuations of today’s online leaders?

Are all MySpace users spam bots?

Google has thrived by proving that computer users value speed above nearly all else. So why does each Microsoft Windows device I use take longer and longer to boot up?

Microsoft says its release of its new operating system, Vista is a success and that sales of licenses are brisk. If that’s true, why does it seem all users of the operating system loathe it?